RETURNS & EXCHANGE

We want happy customers and understand that not ever product is right for every person! So, if you’re not totally satisfied - we can offer a refund or exchange.  However we would love the chance to advise you first so please contact us on info@gwsinstitute.com.

Returning your items


Goods must be returned within 30 days of the goods being delivered to you.

You will need to post back your item but contact us for us to assist you. Please keep your proof of postage in case you need it later.

We aim to process returns within seven working days of receiving them. If the goods are being returned because they were incorrectly supplied, we shall notify the Customer of the refund within 48 hours of receiving the returned goods and the funds should appear in the Customer’s account within 3 to 5 days of notification.